Welcome to Support Center

Get the complete dr.fone supports to easily fix the issues on your mobile.

Support Center

How to turn off Two-Factor Authentication in Apple ID?

If you have enabled “Two-Factor Authentication” feature in your Apple ID, Apple will stop dr.fone from getting your iCloud backup file.

To fix this issue, please disable Two-Factor Authentication in your Apple ID and try Dr.Fone again.

1. Go to the following link to your Apple ID page:

2. In the Security section, Click Edit.

edit iPhone security

3. Click Turn Off Two-Factor Authentication

turn off two factor authentication

4. Create new security questions and verify your date of birth.

Related FAQ